GenTwo PRO: Delivering speed, agility, and customized solutions for clients

Pren Pervorfi, Chief Operating Officer at GenTwo, joined the company in 2021 and is responsible for the business development department of GenTwo. 

Leading a team of 42 in Zurich and Pristina, Pren is focused on exploring new business opportunities, expanding the partner’s network and bringing the client-centric platform GenTwo PRO to full automation and digitization. Learn more about his insights and experiences in the field of technology development at GenTwo.**

What prompted GenTwo to develop its own platform GenTwo PRO instead of buying a third-party solution?

The decision to develop our own technology instead of buying it was based on several factors:

• GenTwo operates in a rather specialized business in collaboration with a strong network of clients and partners, who often request a high level of customization, agility, and speed.

By building our own platform, we created a solution that is tailored to the specific needs of our clients and partners and allows us to adapt to changing market conditions or user and business needs with accelerated time to market. We have direct control over the development process and are independent of external vendors or third-party providers. Additionally, the intellectual property (IP) rights belong to GenTwo. 

• Another significant benefit and critical factor in our growth and success is the ability to seamlessly and effectively integrate new partners into our ecosystem.

• Finally, our team of experts can provide ongoing support, maintenance, and improvement of GenTwo PRO.

You mentioned speed and agility. How do you make sure to deliver swiftly?

Talent diversity, continuous learning, improvement, and organization are the foundation of our success. Our team consists of top talents with diverse backgrounds and skill sets, which allows us to approach challenges from different angles and find innovative solutions quickly. We foster a culture of continuous learning, which ensures that our team members stay up to date on the latest technologies and industry trends.

We have a well-defined process for solution design, development, testing, and deployment that enables us to move quickly from concept to launch. But we don’t stop there - we also structure our teams to work in horizontal value streams rather than vertical functional silos. With this approach, we attract new talent and empower them to make decisions and take ownership of their work. This not only streamlines the development process but also promotes collaboration and innovation.

Of course, technology is key. We leverage the latest tools and technologies to streamline our development process and increase efficiency without sacrificing quality or accuracy.

How would you describe the current state of GenTwo PRO, and where do you see the biggest areas for development in the coming years?

I would say our current situation resembles a pioneering company in its field. GenTwo PRO is a unique platform that brings all involved parties together and streamlines communication and collaboration within the ecosystem. The platform uses cutting-edge technology coupled with customizable options, and in a similar vein, we are reshaping the way we approach our field of business.

However, we acknowledge that there is always room for improvement and innovation, and we are continually exploring ways to enhance our platform to meet the evolving needs of our clients and partners.

Looking ahead, we see the biggest areas for development in expanding tailoring possibilities when creating a product with GenTwo in a straight-through processed way. We also aim to enable more seamless interactions between our clients, partners, and GenTwo on the platform by leveraging cutting-edge technologies such as AI and blockchain.

What is your vision for the platform for the next five years, and how do you plan to implement it?

In our daily work, we are driven by the motivation to provide our clients with a platform that goes beyond just meeting their specific needs but also empowers them to be more productive, efficient, and successful. Our vision is to create a network where our clients can showcase their products to other like-minded innovators, fostering collaboration and driving new opportunities for growth and development.

Which current technological developments and trends are influencing your work, and how are you adjusting your strategy to these developments?

We always monitor and test emerging technologies such as AI and blockchain, which have the potential to transform the industry and offer the best possible solutions to our clients. As a 5-year-old company with no legacy systems or hardware, we had the unique advantage of starting on a clean slate. Therefore, our entire setup is cloud-based, which allows us to be more agile and flexible in responding to the changing needs of the market.

From a customer perspective, what are the advantages of GenTwo PRO?

First and foremost, our solution is designed with the end-user in mind, providing an intuitive and easy-to-use interface that allows customers to complete their tasks quickly and efficiently. We regularly interact with users to ensure that we are constantly optimizing the user experience.

In addition, our solution offers a high degree of customization, allowing clients to tailor the product to their specific needs and preferences, supported by the platform's digital capabilities.

Moreover, we put customers in the driver's seat, providing them with real-time updates, insights, and analytics from anywhere, at any time, using a variety of devices. This level of transparency and flexibility gives customers peace of mind and the ability to make informed decisions based on the most up-to-date information.

What is your personal favorite feature or highlight of the platform since joining GenTwo in 2020?

That’s easy to answer. Although we have developed several innovative functionalities, what excites me the most is always what’s next in the pipeline. Continuous improvement is what drives me and my team.